Nova Catering FAQ's
Your commercial catering appliances are essential to the correct functioning of your kitchen. And whilst you have the right skill set to operate your equipment when you do face downtime, Nova Catering Repairs has the ability to help you.
With decades of experience, our engineers are on hand to help – and can be with you in just 24 hours – whilst our office team is only a call away.
Got any questions? Check out the Nova Catering FAQ'S, or get in touch!
For contract customers, we're open 24/7 - You can call us anytime, anywhere and if you're within the contract, we will deal with your query.
For new customers that wish to get in touch, our call centre is open Monday to Friday, 8 AM to 5 PM.
Nova Catering repairs offer repairs, installation, and maintenance checks of your commercial catering equipment, to restore your commercial kitchen back to its usual operation.
Our engineers are available for anything from one-off commercial kitchen repairs all the way to multi-site management with service and repair plans.
Our friendly and knowledgeable office team will be more than happy to help you - Call us on 01384 210 544 for further information.
We Install, Service & Repair all commercial catering equipment within the Birmingham, Wolverhampton, Walsall, Dudley, Worcester, Coventry, and Gloucester postcodes.
If you are unsure about our coverage, call us on 01384 210 544 and our friendly team will be happy to help.
Nova Catering Repairs aim to attend to all breakdowns within 24 Hours. We carry a wide range of universal components which allow us to repair your equipment on the spot.
We also have extensive links with multiple part suppliers which enable us to carry out more difficult repairs quickly and efficiently.
If you are a contract customer, you can call us 24/7 to log the fault with our skilled team of engineers.
Yes, we are Gas Safe registered as well as F-Gas registered (Refrigeration Equipment).
Our highly-skilled engineers are fully trained and qualified for the job with City & Guilds Electrical Qualifications as well as Manufacturers Training.
If you'd like to know more about our Accreditations, please click here.
24/7 Emergency Response
We understand all types of appliances, from the largest ovens to the smallest coffee machines, are essential to the smooth functioning of your commercial catering business.
Restoring them back to working conditions when they experience downtime is a priority, which is why our customers can access our repair services 24/7.